Check out what our Clients are saying!!
“Chelci was wonderful! Made us feel at ease and was extremely patient with all of our questions!” – Elyse K.
“The degree of professionalism with which the loan was handled from start to finish by the Loan Officer (Chelci Clarke) and the Processor (Kathy Blanset) was refreshing. I would recommend Nova to anyone who is considering a home purchase or refinance. Thank you for taking good care of us.” – John and Tamara C.
“Everyone we worked with during the process was very helpful. I had a lot of questions during the process and Chelci and the other people that I worked with were always very nice about answering them and made sure I stayed informed.” – Michael B.
“Chelci ROCKS!” – Jared P.
“I couldn’t be happier with Nova in my first-time home buying experience. Teena is highly responsive, helpful and friendly, I really enjoyed working with her.” – Angela U.
“Teena is the best in the business. She is available 24/7 to answer all questions. Expectations are set, and met each and every time. During the transaction, all parties are notified on the spot of the milestones reached in the process. Overall, If you are looking for a Professional Loan Expert, the bus stops here….” Justin B.
“Teena’s professional customer service and going above and beyond is always present when working with Teena.” – Michael G.
“Teena Brum was amazing. She went far and beyond my expectations. I was extremely satisfied and would highly recommend her. Thanks Teena for taking great care of my family.” Alan S.
“Teena continuously goes above and beyond for each and everyone of our clients, she never ceases to amaze me. Teena is available to us 24/7 in this aggressive and competitive buying market. Her attention to detail and thoroughness is superior to her peers. All in all, working with Teena and the Lance Dickson Team is a very pleasurable experience to all involved.” – Jay J.
“PROESSIONAL, AMAZING, SUPERB, EXCEPTIONAL just to name a few words that come to mind when referring to Teena Brun and the Lance Dickson Team at NOVA Loans. This was a brand new experience for me in purchasing my own home as a single woman using my VA benefits. I had no clue how or where to begin and I completely relied on Teena to walk me through each step. She was magnificent in every detail, she was patient and fully explained everything to me, no matter how many question I had.” – Lori M.
“Teena is a rockstar! Closed two weeks early! Highly recommend” – Nicholas R.
“I just love working with Teena, she’s the best!” – Jamie B.
“Nova rocks! Nova and Lance Dickson’s team with Teena were unbelievable! On task, on time and follow through was excellent. Appreciate all your help.” – Earl W.
“Teena, I’m sure had a number of irons in the fire , but she always took the time to be sure we knew exactly where we were in the process Thanks” – William C.
“I wanted to say thanks for providing us with absolutely the best service the industry has to offer. Brogan was a rock star and obviously the staff behind the scenes supported him very well.” – Dave A.
“Thank you so much for the easy transition and wonderful staff.” – Theron C.
“The process IS time consuming, but everyone that I worked with were courteous, grateful, thoughtful. Thank you Brogan for all your hard work. I truly appreciated everyone taking the time to see me face-to-face and help me through.” – Julie S.
“Teena was amazing to work with. She was patient, honest and always easy to get in touch with. We felt like our loan process was a breeze!” – Christopher J.
“Chelci was phenomenal! We were so pleased to work with her and couldn’t imagine a smoother process.” – Charles W.
“Matt was great! Everything went extremely smooth and easy for us. We would love to work with Nova and more specifically Matt again.” – Nicholas P.
“Moving to Marana, AZ from Ivins, UT was a snap. A great deal of the credit for our smooth transition goes to the NOVA team. Communication is one of the essential elements to a successful operation. In our opinion, this is NOVA’s strength – keeping the client abreast of the situation. Thank you!” – Joe H.
“Brogan and Kathy Blansett were great, especially in times of frustration. It is incredible what is asked, but Brogan and Kathy were always available to explain the whys of everything. I truly appreciated them.” – Carrie C.
“We utilized the USDA program and while we have purchased homes in the past we were unfamiliar with the USDA process. Happily for us I found Nova and Lance Dickson Team after finding Nova on the USDA recommend lender list. This was a stroke of luck for us as the Lance Dickson Team and team walked us through the entire process clearing each hurdle with ease.” – Thomas G.
“Our Loan Officer took the time to explain everything and even answered all phone calls and emails to make me feel at ease when I did not understand something. Fast responses and helped my family members understand the process, too. She handled everything and was willing to explain everything.” – Adriana G.
“I had a great overall experience with Nova Home Loans when buying my first home. Eddie was great to work with and answered all of my questions I had for them and helped me understand the process of buying a home and what goes into a monthly payment other than the principle and interest. I would definitely recommend them to anyone buying a home as that they were very organized and everything was done in a timely matter.” – Michael M.
“I had such a good experience with Nova that I applied for a job.” – Cynthia P.
“Always one step ahead one it came to getting me the documents I needed to sign. E-signing made this process super easy.” –Jonathan R.
“I am very pleased with Teena Brun and the NOVA Home Loans team. She was very knowledgeable and guided me every step of the way making my purchase very easy. Have already recommended several people and will continue to do so in the future. Very satisfied!” –Jedediah W.
“My Loan Officer and Processor kept me very well informed and responded to me in a very timely manner. Also, I love NOVA’s automated system that notifies you of the status of your loan each step of the way. Very awesome! I’m recommending my son to do his refinance thru NOVA and my daughter will also be using NOVA to purchase her home. Thank you so much!” –Karen A.
“The team did a great job. They were professional and continually kept me up to date with the progress of my loan. We appreciate all the hard work!” –Yvonne B.
“Always have a smooth transaction with Lance and his team, especially Teena!” –David M.
“Teena, thank you so much for all your help in this process. I have to say, this has been the best refinance that I have ever done. You have been so upfront with everything and there were no “bad” surprises. Actually, us coming to the table with a little less than expected was a nice surprise. Also, thank you for working with us in changing the location of the closing. It helps tremendously with our situation with our daughter.” –Dixie D.
“We really loved working with Teena Brun. Teena went above and beyond to answer our questions and e-mails even when she was away on vacation. It was really nice to have the online forms and signing and uploading of documents. Again, Teena is awesome, she should get a raise. 🙂 Carol and the others who worked on our loan were also awesome. Highly recommend based on our experience with NOVA..” –David P.
“To work with NOVA is great! To work with the team led by the C.O.O. of NOVA is even better! Hats off, Lance Dickson! I can see why you are among the top loan teams in America each and every year! No excuses, no delays, no nonsense! Just the way I like it! I will be sending people your way in the future. You and your team have earned that!” – Carol V.
“Everyone at Nova were professional, helpful and very friendly. 10 out of 10, would use again!”- Javid S.
“Thank you everyone who helped us out! Everyone one from lending, funding and underwriting and more went above and beyond throughout the entire process. Thank you so much!” –Andrea K.
“I was a loyal Quicken customer until I met Lance and his team. The difference? ACOUNTABILITY. Lance and Teena were there every step of the way. The process was much easier and my rate was lower. My Realtor sent us to Lance and told us there is nobody better or more experienced. She was right! 5 stars for these folks all the way through! We closed 5 days early!” –Dominic C.
Teena Brun was my Loan Officer and she always made me feel that my questions were important and I never felt that I couldn’t call her and ask another. I just wanted to thank you for the excellent work you and your office staff did for me. Teena took the extra time and energy to help me understand the entire process. She went above and beyond by extending my interest rate for me beyond the normal time frame due to difficulties that I had with the property I was purchasing. I had many, many questions for my Loan Officer, who was Teena Brun, and she always made me feel that my questions were important, and I never felt that I could not call her and ask her another. Last April I tried another Mortgage Company which turned out to be a nightmare so I did not purchase a home. All I can say is thank goodness I called YOU. – Alexandria T.